Home > Privacy Policy
PRIVACY POLICY
Your privacy is paramount. This statement outlines our commitment to data integrity and industrial confidentiality at Siltuce LTD.
Overview
Policy Navigation
- 01 Information Collection
- 02 Data Usage
- 03 Storage Security
- 04 Third-Party Access
- 05 Global Compliance
- 06 Your Rights
- 07 Regulatory Body
- 08 Safety Protocol
- 09 Updates
- 10 Legal Contact
Section 01
What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways :
To personalize your experience (Your information helps us to better respond to your individual needs)
To improve our website (We continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (Your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Section 02
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Section 03
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Section 04
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Section 05
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website, and not information collected offline.
Section 06
Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 19-01-2025
Section 07
Regulatory Body Oversight
All Siltuce LTD operations are subject to periodic audits by international chemical regulatory agencies, ensuring our data practices remain as pure as our laboratory-grade reagents and specialty compounds.
Section 08
Safety & Integrity
In the event of a potential security variance, our emergency safety protocol activates immediately. Affected parties are notified with the luxury precision and transparency characteristic of our industrial brand.
Section 09
Policy Updates
As industrial standards evolve, Siltuce LTD will update these legal clauses. We refine our privacy framework with the same meticulous attention we apply to engineering our metallic-grade chemical solutions.
Section 10
Legal Contact Information
Formal inquiries regarding these clauses should be directed to the Houston Tech Center Compliance Dept at contact@siltuce.com. Confidentiality is guaranteed under the Siltuce Premium Industrial Charter.
Need Assistance?
For legal inquiries, contact our compliance team directly via our secure channel.
?
Need quick help?
Contact our privacy team for immediate clarification on our data handling practices or to exercise your rights.
Corporate Address
Houston Tech Center, 4200 Precision Way, Suite 800, Houston, TX 77002, USA
Legal Requests
legal@siltuce.com
privacy@siltuce.com
Contact Hotline
+1 (800) SIL-TUCE
Mon-Fri: 08:00 - 18:00 CST