Frequently asked questions

We ship our products world wide and all packages are shipped very discreet. Our organization name or anything else that would imply chemical contents of the package is never used in our shipments. Packaging types are changed constantly to achieve max delivery success! The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment & Handling charge). We also reuse original cardboard boxes for packing different products that fit in ( because we are ecological oriented company and because this way there is more possibility to deliver successfully) Shipments are sent from various shipping points.

If for some reasons you are not completely happy with your purchase or you have never received it, we will reship the package or refund your payment. We can also exchange your purchase. Please use our Customer Support Page and we will readily assist you with your problem.

We are proud to offer free delivery insurance for ALL orders. This means that in an unlikely event that any problems occur with your order, we will reship it for free and you will not have to bear any shipping fees or any other additional charges.

We stand out proud to say we have a 100% delivery success rate . Shipping around the World with leading countries been. Top Leading Countries: United States Canada United Kingdom United Arab Emirates Saudi Arabia Australia Ireland France GHB https://www.wix.app/stores/b9a21f65-3686-463a-a478-6e8bf379930d/catalog/6fb76b42-b501-a99f-6bb0-031b45766236?d=https://www.siltuceltd.com/product-page/ghb

We accept payment through Bitcoin (BTC), USDT. Bank Transfer are for large quantities.

In case of non-delivery of the product we guarantee to return the money.

You can contact us within 7 hour of order placement if you there is any amendment in the order.

Once packages leave our distribution they are not treated as recorded/registered shipments and therefore they don’t require any signature upon delivery.

If the order is to large to fit one package, we guarantee the order will be divided into the necessary amount of packages to lower the risk. No matter how large your order is, we reassure you the same discretion level and repackaging as used for small sized orders.

Since our services are optimized to be conducted online and worldwide, You are more than welcome to contact our departments through our website. Our customer support works on regular daily basis from Monday to Saturday and we will answer your email in 24 hours.